Frontliner Bootcamp Program - Global Digital Niaga (Tasikmalaya)

Join Global Digital Niaga in our Frontliner Bootcamp Program in Tasikmalaya! This is a unique opportunity to kickstart your career in retail and customer service while gaining hands-on experience in a dynamic, fast-paced environment.

As a Frontliner, you will be the first point of contact for customers, ensuring they receive exceptional service and support. You'll work closely with our team to learn and master the tools and techniques needed to excel in this role, including customer relationship management (CRM) software like Salesforce and SAP, and point-of-sale (POS) systems such as Oracle Retail and Microsoft Dynamics.

This is more than just a job; it's a chance to grow with a company that values its employees and invests in their development. We offer a comprehensive training program, mentorship from experienced professionals, and a supportive work environment where your contributions are recognized and rewarded.

📋 Tanggung Jawab Pekerjaan

• Provide exceptional customer service and support to ensure customer satisfaction.
• Learn and operate various POS systems and CRM software to streamline sales and customer interactions.
• Assist in inventory management and stock control to ensure optimal product availability.
• Collaborate with the team to identify and resolve customer issues promptly and effectively.
• Participate in training sessions and workshops to enhance your skills and knowledge.
• Adhere to company policies and procedures to maintain a high standard of service.
• Contribute to team meetings and brainstorming sessions to improve processes and customer experiences.
• Stay updated with industry trends and best practices to continuously improve service quality.

🎓 Kualifikasi & Syarat

• High school diploma or equivalent.
• Minimum 1 year of experience in retail or customer service, preferably in a similar role.
• Strong communication and interpersonal skills.
• Ability to work well under pressure and meet tight deadlines.
• Basic knowledge of English (spoken and written).
• Willingness to learn and adapt to new systems and processes.
• Proactive attitude and a customer-centric mindset.
• Availability to work full-time hours, including weekends and holidays as needed.

🛠️ Keahlian

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