CRM Manager - Drive Customer Loyalty & Growth in Bali

Are you a strategic thinker with a passion for building lasting customer relationships? Pengiklan Anonim is seeking a dynamic CRM Manager to lead our customer-centric initiatives in Bali. In this pivotal role, you will design and execute integrated marketing campaigns that drive customer loyalty and growth. Leveraging your expertise in CRM tools like Salesforce and HubSpot, you will analyze customer data to identify trends and opportunities, ensuring our marketing efforts are both data-driven and customer-focused.

Join a vibrant team at Pengiklan Anonim in Bali, where innovation and collaboration thrive. As the CRM Manager, you will oversee the implementation of our CRM strategy, from setting clear objectives to measuring campaign success. This role offers a unique opportunity to shape the future of customer engagement in a dynamic and growing market.

📋 Tanggung Jawab Pekerjaan

• Develop and implement CRM strategies aligned with business goals.
• Leverage Salesforce and HubSpot to manage and analyze customer data.
• Create and execute integrated marketing campaigns to drive customer loyalty and growth.
• Monitor campaign performance and provide actionable insights to the marketing team.
• Collaborate with cross-functional teams to ensure seamless customer experiences.
• Stay updated with industry trends and best practices in CRM and marketing.
• Provide training and support to the marketing team on CRM tools and strategies.
• Report on key performance indicators (KPIs) to stakeholders.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Marketing, Business Administration, or related field.
• 5+ years of experience in CRM management and marketing.
• Proven expertise in Salesforce and HubSpot.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced, dynamic environment.
• Certification in CRM or marketing is a plus.
• Fluency in English and Bahasa Indonesia.

🛠️ Keahlian

Lowongan Terkait